January 09, 2014
Pulaski, VA, January, 2014 – LewisGale Hospital Pulaski is pleased to announce that one of its employees, Terri Stuart, was selected as a division finalist for the 2013 HCA’s Innovators Award. HCA is LewisGale’s parent company. The annual awards competition recognizes LewisGale employees for submitting ideas in three categories – quality and safety, service excellence, and operating efficiency.
Terri, a Medical Staff Coordinator in the Risk Department, won in the Service Excellence category for her “End of Life Care” idea. Her suggestion involved designating a hospital room for hospice or end of life patients and their families that provided additional seating and other comfort options.
“By having one identified room for this purpose, the patient and family could experience a more quiet and peaceful atmosphere,” wrote Terri on her award entry. “The volunteers and staff would automatically know the circumstances of the patients, members of the clergy could find the room more readily in the event of an emergent situation, and family and friends could have a more private setting upon the passing of their loved one.”
Terri’s idea now moves on to the corporate level of the competition.
“We are very proud of Terri for coming up with such an innovative idea to improve patient care, said LewisGale Hospital Pulaski CEO Mark Nichols. “She represents our hospital well and exemplifies our commitment to service excellence.”