hCare Access - Quick, Easy Remote Access to Hospital Clinical Systems

hCare Access is a new way to access our hospital systems via a Citrix component (and without using a security token). By answering challenge questions on your initial access and “binding” to specific computers, you will only have to enter your user ID and password. Only when using a different computer will you have to answer two challenge questions. Furthermore, while using this application, all required software components of Meditech and Horizon Patient Folder will be managed by this application, which means fewer application compatibility issues with your personal computer devices. This solution also bridges the gap between Meditech & Apple products, making Meditech and Horizon Patient Folder available on Mac Books & iPads.

Check out the benefits:

  • No need for tokens – answer challenge questions that you set up for access using one user ID and password
  • True remote access – access hospital systems from any internet connection

What you need to get started today:

  • 3-4 ID and password – username and password you use to access the network (example Abc1234)
  • Link to secure website to set up your challenge questions – look for emails or contact Bryan Galazka, 540-776-4759 or bryan.galazka@hcahealthcare.com, your Physician Support Coordinator