For Patients & Visitors

Treating your health condition and returning you quickly to your family, work and everyday life are our primary goals at LewisGale Medical Center. To meet this goal and to make your stay a positive one, we provide a caring staff, top-notch services, outstanding facilities, a supportive atmosphere and a friendly environment.

Creating a Comfortable Hospital Stay

Among the amenities you’ll enjoy at LewisGale Medical Center:

  • Pleasant, comfortable accommodations with cable TV and bedside telephones
  • Delicious and nutritious food service, including made-to-order room service dining, a cafeteria and round-the-clock vending
  • Jazzman’s Coffee Shop with gourmet coffees, teas, pastries, sandwiches, soups, salads, cards, gifts, flowers
  • Convenient and free parking, free valet parking, parking shuttle service
  • Visiting hours between 2 and 8:30 p.m. daily, special hours for critical care units, quiet hours to encourage patient healing
  • Smoke-free policy to support a healthy environment
  • Safety and security measures for your well-being and the care of your valuables during your stay

Enjoying Special Services to Ease Your Stay

The comfort of patients and visitors is a top priority. You’ll find many additional resources to ease your stay or to help friends and loved ones while they’re hospitalized, including:

  • Waiting areas, with special locations for families of patients in surgery, critical care and emergency
  • Facility signs and building directories to help you find your way around
  • Counseling and chaplain services, pastoral care, nondenominational chapel
  • Postal mail, printouts of email messages and flowers delivered to patient rooms
  • Online service to send flowers
  • ATM banking services
  • Wireless Internet (Wi-Fi) access
  • Interpreters for many languages, including sign language
  • Assistive devices for sensory-impaired persons
  • Nearby hotels, restaurants/fast food for visitors and families
  • RESPOND® 24-hour crisis intervention, assessments, assistance and referral

Preparing You to Return Home

When your doctor decides you’re ready to leave the hospital, you’ll receive a discharge order with instructions for follow-up care, such as medication, dietary requirements or recommendations and your next scheduled appointment with your doctor. You’ll also stop by the hospital cashier to settle your account. Then, you’ll be escorted by a hospital representative to your waiting transportation. You may want to arrange with a family member or friend to take you home.

Find a Provider

Many physicians and medical professionals maintain practices in our nearby Medical Office Building (MOB).