Pulaski, VA, January, 2014 – LewisGale Hospital Pulaski is pleased to announce that Candyce Gravely, C.N.A., was recently selected as the Service Excellence Employee of the Month for December. The award recognizes outstanding employees who demonstrate service excellence beyond their job description.

Candyce works on the MedSurg Unit, a position she started in August.  In that short period of time, she has earned the respect of her colleagues and has proven she is an exemplary employee. Her supervisor will never forget the professionalism she showed when caring for a patient recently.

“The patient was unsteady and unable to walk independently,” explained Lori Caudill, Supervisor/CTL, MedSurg unit. “The patient was very demanding and was even yelling profanities at Candyce. Despite this challenging situation, Candyce demonstrated care and compassion and gave it her best to ensure patient’s safety.”

The Service Excellence Employee of the Month is selected using the following criteria:

  • Demonstrates exemplary individual achievement, contribution and performance in their jobs and other related duties beyond their own job description.
  • Inspires and supports the ICARE Values of the organization. These values are Integrity, Compassion, Accountability, Respect and Excellence.
  • Demonstrates a positive attitude toward responsibilities, co-workers, customers, and serves as a role model for others.
  • Exercises servant leadership, takes initiative, accepts and carries out additional responsibilities beyond the regular job assignments for the good of the organization.


LewisGale Hospital Pulaski would also like to congratulate the following employees on their nominations for the award: Sheila Ayotte, C.N.A.,MedSurg; Rhonda Cable, R.T.T.; and Rebeca Baker, R.N., MedSurg.