Pulaski, VA, July, 2015 – LewisGale Hospital Pulaski is pleased to announce that Barry Lane was recently selected as the Service Excellence Employee of the Month for May. The award recognizes outstanding employees who demonstrate service excellence beyond their job description.

Barry is the Director of Engineering at the hospital and is known for his positive attitude and commitment to service excellence. In his position, he is in charge of plant operations, logistics, and construction.

“Our facility is undergoing multiple construction projects for 2015 and what is amazing about Barry is that he takes the time to listen to the directors and staff being affected by the construction,” said Bob Suddarth, Director of Risk/Education/Emergency Preparedness. “He never says ‘no we can’t do that’ instead he always looks for ways to make it work. We are very fortunate to have him on our leadership team.”

The Service Excellence Employee of the Month is selected using the following criteria:

  • Demonstrates exemplary individual achievement, contribution and performance in their jobs and other related duties beyond their own job description.
  • Inspires and supports the organization’s ICARE Values of Integrity, Compassion, Accountability, Respect and Excellence.
  • Demonstrates a positive attitude toward responsibilities, co-workers, and customers, and serves as a role model for others.
  • Exercises servant leadership, takes initiative, and accepts and carries out additional responsibilities beyond the regular job assignments for the good of the organization.

LewisGale Hospital Pulaski would also like to congratulate the following individuals on their nominations for the May Service Excellence Employee of the Month Award: Cassandra Williams, Tiffany Lester, and Rhonda Cable.