Pulaski, VA, November, 2014 – LewisGale Hospital Pulaski is pleased to announce that Deedee Thigpen was recently selected as the Service Excellence Employee of the Month for November. The award recognizes outstanding employees who demonstrate service excellence beyond their job description.
As a Catering Specialist at the hospital, Deedee is known for adding that special touch to all her catering jobs.
“She is thoughtful and tries to make the food match for the group that we are having,” said Michelle Keesling, BSN, RN. “A great example was the pink desert for our October Breast Cancer Support Group. The patients and families always brag on the food and the presentation of the food when they come for meetings. Deedee is wonderful and a true asset to our hospital.”
“Deedee has been with us just short of ten years,” said Paul Etzel, Dietary Services Director. “Since her arrival, she has taken the catering department to a whole new level. She has a keen sense of detail but most of all her compassion to satisfy all our quests goes unmatched. We are very proud of Deedee.”
The Service Excellence Employee of the Month is selected using the following criteria:
- Demonstrates exemplary individual achievement, contribution and performance in their jobs and other related duties beyond their own job description.
- Inspires and supports the organization’s ICARE Values of Integrity, Compassion, Accountability, Respect and Excellence.
- Demonstrates a positive attitude toward responsibilities, co-workers, and customers, and serves as a role model for others.
- Exercises servant leadership, takes initiative, and accepts and carries out additional responsibilities beyond the regular job assignments for the good of the organization.
LewisGale Hospital Pulaski would also like to congratulate the following individuals on their nominations for the November Service Excellence Employee of the Month Award: Heather Thomas, Medical Dosimetrist for LewisGale Regional Cancer Center Pulaski; Anne Reau, Executive Assistant to CEO; and Chastity Robinson, Clinical Pharmacist.
About LewisGale Hospital Pulaski
LewisGale Hospital Pulaski is a part of LewisGale Regional Health System which includes 44 HCA-owned patient care facilities including 4 hospitals, 2 regional cancer centers and a multidisciplinary cancer clinic, 6 outpatient centers and affiliations with nearly 700 physicians, including 146 employed providers and more than 500 independent physicians. With 3,300 employees, its annual payroll is $230.1 million. The system also paid $41 million in taxes and provided more than $106 million in uncompensated care to those most in need in 2012 alone. LewisGale is also part of HCA Virginia, the largest and most comprehensive healthcare provider in the Commonwealth with nearly 15,000 employees. For more information see www.lewisgale.com.