Hometown Quality / National Recognition


Emergency waiting times at hospitals vary depending on the number of patients seen, staffing levels, efficiency, admitting procedures, or the availability of inpatient beds.


Average ER Wait Time*

Hospital Wait Time
LewisGale Hospital Alleghany 11 minutes
Greenbrier Medical Center 27 minutes
Other Virginia Hospitals 23 minutes
Other US Hospitals 27 minutes
*Before patients were seen by a health professional

The average wait time at LewisGale Hospital Alleghany’s Emergency Room is just 11 minutes. That’s faster than the national average and much faster than that of other local hospitals, and that means better outcomes for you and your family.

Healthgrades Patient Safety Excellence Award

On average, over 270,000 patient safety events could have been avoided if all hospitals, as a group from 2012 to 2014, performed similarly to hospitals performing “better than expected” on each of 13 patient safety indicators evaluated by Healthgrades. Four of these indicators make up nearly 75% of all patient-safety events reported by hospitals, which emphasize the importance of choosing a hospital that performs well on these key indicators.

Four types of events make up nearly 75% of all patient safety events reported by hospitals*

Events Percent
Occur during bowel obstruction, small intestine, and colorectal surgeries 25.00%
Occur during cardiac procedures, including pacemaker implant surgeries 23.80%
Occur with coronary artery bypass graft surgeries 17.20%
Occur with hip fracture repair and sepsis 7.80%
All other events 26.20%

* based on Healthgrades Patient Safety Ratings and Excellence Award methodology, which includes application of AHRQ Q1 software (version 4.6) to MedPAR data for years 2012 through 2014 and represents 3-year estimates for Medicare patients only

LewisGale Hospital Alleghany has achieved for two consecutive years the Healthgrades Patient Safety Excellence Award™ (2015-2016) and stands with only 465 other hospitals in the nation to receive this distinction for 2016. This elite group represents the top 10% of all hospitals evaluated for their excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays. Knowing that you will receive the highest quality of care possible, where patient safety is top priority, is an important consideration when choosing who to trust for your healthcare needs.


Receiving Surgical Care from a hospital that’s been recognized as a Top Performer by the Joint Commission

Image of operating room Joint Commission Gold Seal

Hospitals recognized as Top Performers in Surgical Care have been recognized by the Joint Commission for how often and quickly surgical patients are given recommended treatments known to get the best results for patients. For surgical patients, these include appropriate antibiotic selection and administration, body temperature management, and protocols to prevent dangerous blood clots after surgery.

Surgical site infections account for 15% of all hospital-acquired infections and 24% of patients are at risk for deep vein thrombosis or pulmonary embolism after surgery. That’s why it is so important to choose a hospital committed to providing evidence-based recommended treatments know to get the best results.

LewisGale Hospital Alleghany has been recognized as a Top Performer in Surgical Care by the Joint Commission for three consecutive years.


Receiving Pneumonia Care from a hospital that’s been recognized as a Top Performer by the Joint Commission

Doctor reviewing lung imaging results Joint Commission Gold Seal

Similar to surgical care, hospitals recognized as Top Performers in Pneumonia Care have also been recognized by the Joint Commission for how often and quickly pneumonia patients are given recommended treatments known to get the best results. For pneumonia patients, this includes blood cultures to diagnose the type of pneumonia. It also includes the initial administration of the best antibiotic for treating that particular type of pneumonia.

Pneumonia is the sixth most common cause of death in the United States and is a serious condition caused by a viral or bacterial infection that fills the lungs with mucus. This condition lowers the oxygen level in blood and can also lead to death particularly with the very young and the elderly.

LewisGale Hospital Alleghany has been recognized as a Top Performer in Pneumonia Care by the Joint Commission for three consecutive years.


Learn more about the LewisGale Regional Health System »