The closest emergency room is never far away

LewisGale’s network of hospitals offers unparalleled ER care across the region. We have four convenient emergency room locations that are committed to the care of our communities across Virginia. You can even check our ER wait times online or by texting "ER" to 32222.

Our staff of board-certified emergency medicine doctors, nurses certified in advanced cardiac life support and specially trained support staff stands ready 24 hours a day, 365 days a year to provide you with high quality, compassionate care.

We understand that when it comes to emergencies, even a few minutes can make a difference for ill or injured patients. That’s why we equip our emergency rooms with experienced doctors and the most advanced technology. Learn more about what to expect when you’re coming to the ER.

Our ERs provide specialized treatment day and night for emergencies including:

The shortest ER wait times

In an emergency, speed matters. That’s because timely care is essential for good patient outcomes and also helps to reduce discomfort and stress for patients and their families. The average wait time for LewisGale’s emergency rooms is just 15 minutes, easily below the national average. It’s also faster than the ER wait times at other local hospitals.

The chart below shows the average time patients spent in LewisGale and Carilion emergency rooms before being seen by a healthcare professional.
Source: https://www.medicare.gov/hospitalcompare/search.html Last updated on December 1, 2016

Average Emergency Room Wait Time
Hospital Avg Wait Time
Lewisgale Hospital Alleghany 7
Lewisgale Medical Center 9
Lewisgale Hospital Montgomery 10
Lewisgale Hospital Pulaski 7
Carilion Tazewell Community Hospital 46
Carilion Roanoke Memorial Hospital 73
Carilion Franklin Memorial Hospital 46
Carilion Giles Community Hospital 32
Carilion New River Valley Medical Center 60

Your family's first choice for emergency care

For a multitude of reasons, our network of locations and emergency expertise make us the smart choice for your ER care:

  • For your convenience, multiple ER locations, short wait times and Fast Track ER for minor illnesses and injuries
  • All four LewisGale Hospitals in the Roanoke Valley/Salem, Alleghany, and the New River Valley are among a select group of hospitals in the United States to be named Accredited Chest Pain Centers by the Society of Chest Pain Centers—setting the standard for excellence in emergency heart care.
  • As a Level III trauma center, LewisGale Hospital Montgomery is equipped to provide 24-hour care for critically injured patients
  • Board-certified physicians and nurses and clinical staff certified in emergency medicine and emergency nursing
  • Critical care and cardiac emergency bays to treat patients when every second counts
  • Comprehensive testing, imaging and lab services onsite

RESPOND crisis line for emotional and mental health needs

RESPOND—our free, 24-hour crisis line for assistance, assessment and referral—lets you talk with a trained mental health professional any time of the day or night. Wherever you live in Southwest Virginia, get immediate, free evaluation/assessment and 24-hour access at approved facilities and LewisGale hospital emergency rooms by calling RESPOND at (540) 776-1100 or (800) 541-9992.

Learn more about RESPOND.