Pulaski, VA, August, 2014 – LewisGale Hospital Pulaski is pleased to announce that Holly Riner was recently selected as the Service Excellence Employee of the Month for August. The award recognizes outstanding employees who demonstrate service excellence beyond their job description.

Holly has worked as a food service employee at the hospital since June. Even in that short amount of time she has proven herself as an exemplary employee who goes above and beyond each day. She is also known for her warm smile and friendly personality.

"Holly has adapted to our high service standards since day one," said Paul Etzel, Dietary Services Director. "Her desire to make people feel welcomed and to give them a smile is something she strives for every day. Holly has raised the bar for all of us to reach."

"She assists patients and their families with trays without being asked or prompted," said Nichole Davis, Emergency Department Director. "It is a joy to go to the cafeteria and being waited on by Holly."

The Service Excellence Employee of the Month is selected using the following criteria:

  • Demonstrates exemplary individual achievement, contribution and performance in their jobs and other related duties beyond their own job description.
  • Inspires and supports the organization’s ICARE Values of Integrity, Compassion, Accountability, Respect and Excellence.
  • Demonstrates a positive attitude toward responsibilities, co-workers, and customers, and serves as a role model for others.
  • Exercises servant leadership, takes initiative, and accepts and carries out additional responsibilities beyond the regular job assignments for the good of the organization.

LewisGale Hospital Pulaski would also like to congratulate the following individuals on their nominations for the August Service Excellence Employee of the Month Award: Kathy Mitchell, C.N.A., Med/Surg and Ron Caudill, Supply Chain.

About LewisGale Hospital Pulaski
LewisGale Hospital Pulaski is a part of LewisGale Regional Health System which includes 44 HCA-owned patient care facilities including 4 hospitals, 2 regional cancer centers and a multidisciplinary cancer clinic, 6 outpatient centers and affiliations with nearly 700 physicians, including 146 employed providers and more than 500 independent physicians. With 3,300 employees, its annual payroll is $230.1 million. The system also paid $41 million in taxes and provided more than $106 million in uncompensated care to those most in need in 2012 alone. LewisGale is also part of HCA Virginia, the largest and most comprehensive healthcare provider in the Commonwealth with nearly 15,000 employees. For more information see www.lewisgale.com.