Pulaski, VA, November, 2014 – LewisGale Hospital Pulaski is pleased to announce that Angie Cordle was recently selected as the Service Excellence Employee of the Month for October. The award recognizes outstanding employees who demonstrate service excellence beyond their job description.
Angie Cordle started her career at LewisGale Hospital Pulaski in 2008. Over the past six years, she has worked as a Licensed Physical Therapy Assistant (LPTA) in several areas of the hospital including Outpatient Rehab and the Skilled Nursing Units.
Angie is known for going above and beyond her job description by taking on additional tasks to benefit the patients. When the Activities Director of the Skilled Unit retired, Angie took it upon herself to incorporate several group activities into her treatment schedule during holidays and events. She made arrangements for outside musicians to provide entertainment, created special souvenirs for the patients, and coordinated many of the logistics to make the events a success.
“This obviously has added more work to her already busy work day, but she has willingly taken this on because she cares about her patients and takes an interest in their social well-being as well as physical improvements,” said Amy Phillipi, LPTA, and Clinic Coordinator for Physical Therapy. “She is definitely a vital part of our rehab team and deserves to be recognized for taking on this role.”
“Angie shows a deep commitment to demonstrate true compassion with her patients, wanting them to achieve their best,” said Tiffany Hughett, Director of Physical Therapy and Rehab.
The Service Excellence Employee of the Month is selected using the following criteria:
- Demonstrates exemplary individual achievement, contribution and performance in their jobs and other related duties beyond their own job description.
- Inspires and supports the organization’s ICARE Values of Integrity, Compassion, Accountability, Respect and Excellence.
- Demonstrates a positive attitude toward responsibilities, co-workers, and customers, and serves as a role model for others.
- Exercises servant leadership, takes initiative, and accepts and carries out additional responsibilities beyond the regular job assignments for the good of the organization.
LewisGale Hospital Pulaski would also like to congratulate the following individuals on their nominations for the October Service Excellence Employee of the Month Award: Bessie Tickle, RHIT, CDI Specialist; Ayla Combs, R.N.; and Linda Collins, R.N.
About LewisGale Hospital Pulaski
LewisGale Hospital Pulaski is a part of LewisGale Regional Health System which includes 44 HCA-owned patient care facilities including 4 hospitals, 2 regional cancer centers and a multidisciplinary cancer clinic, 6 outpatient centers and affiliations with nearly 700 physicians, including 146 employed providers and more than 500 independent physicians. With 3,300 employees, its annual payroll is $230.1 million. The system also paid $41 million in taxes and provided more than $106 million in uncompensated care to those most in need in 2012 alone. LewisGale is also part of HCA Virginia, the largest and most comprehensive healthcare provider in the Commonwealth with nearly 15,000 employees. For more information see www.lewisgale.com.